Brian's Harley-Davidson®
600 S FLOWERS MILL RD, LANGHORNE, PA 19047

215.752.9400
What Our Customers Are Saying about Brian's Harley-Davidson Langhorne, Pennsylvania

What Our Customers Are Saying about Brian's Harley-Davidson Langhorne, Pennsylvania

11/13/19

On Saturday November 9th My motorcycle would not start. The pervious night was very cold and I did not have the battery tender hooked up. When I put the tender on, I noticed that the light was blinking, indicating I wasn't charging my battery. I pulled the battery and had it tested. It was only showing 185CCA. I put a new battery in and the bike started. I plugged the tender in and noticed that the light was still flashing. The following morning, November 10th I brought the bike in to Brian's to service. I was met by Ted Roper. I explained what was going on and he asked me a bunch of questions trying to diagnose the problem. There was only one mechanic working at that time so he broke out some tools and started to check a variety of things on the bike. Ted found the a 20 amp fuse had blown and replaced it and we tested the battery tender and it was working. Ted di an excellent job of diagnosing the problem fixing it and sent me on my way.

I bought my first Harley from Brian's when Brian's was in Penndel and the reason I am a loyal customer is because of the excellent customer service I have always received. I feel Ted should be recognized for his dedication to customer service.

Dave Ardizzone, Yardley, PENNSYLVAN



10/13/19

Ive had nothing but great experiences at this dealership.

Derek Becker, Woodbury, NJ



8/24/19

What can I say, another great experience at Brain's. This is our second motorcycle from them and it just keeps getting better. We wanted to upgrade from our Street Glide (purchased at Brian's) and found the perfect Ultra Limited . As usual from the moment we walked in the door we were greeted by the staff with a friendly smile . Our sales rep John Notte was great answered all our questions and concerns and found us the motorcycle with all we were looking for. I can not say enough about Brian's the entire staff is incredible from financing with Mike Bresley to the personal congratulations from Ronald Small and the staff at the service desk and the staff in the clothing department. I would only recommend Brian's to everyone, Just walk in the door and you'll feel like part of the Brian's family. Thank You again for a great experience

ottavio marmora, Toms River, NJ



7/7/19

I was looking for a bike and Michele helped me get the one I wanted. It took a bit but she worked on it until it done. Thx Michele you are the best.

Felix Sanchez, Trenton, NEW JERSEY



4/10/19

Walked in with no expectations to ride out the same day. Met with Michelle and saw a bike and fell in love with it. Michelle made it happen and it was truly better than buying a car. Picked up some new gear and within two hours I was riding my "new" bike home. Brian's HD is a outstanding dealership that treated me like a person and not a sale. Highly recommend them.

Joe Cipriano, Blackwood, NEW JERSEY



4/1/19

On March 30th, 2019 I had a pleasurable shopping encounter at Brians Harley Davidson.

Being new to the Harley Family and not very knowledgeable on Helmets and Riding Gear, a sales associate named Heather assisted me in obtaining the gear that I needed. (She actually came over to us!)

Heather explained the importance of selecting the proper gear and stayed with me for over an hour.

The store was very busy and although she assisted other customers while I was making my selection, she always returned.

After thanking Heather for her assistance, she stated that it was her 1st day on the job.

I told her that her customer skills were excellent and I really did not believe that it was her 1st day.

I also informed the on duty manager, Rich, about the service that Heather had given us.

He confirmed that it was her 1st day on the job.

If Brians Harley Davidson has an Employee of the Month Award, she should be recommended.

Thanks Heather for an enjoyable shopping experience.

-Anonymous



3/29/19

I was at Brians last week watching a cam install on a M8 engine. Their mechanic, Scott, was very knowledgeable and was able to answer many questions. I was so impressed with his knowledge and expertise, I booked a Stage II cam install in my 2017 Road Glide.

Work was completed in a timely manner and I could not be happier.I have purchased many bikes from

Brian's and I am very pleased with the experience.

Tom Stock, WILLINGBORO, NJ



12/17/18

This Summer I received a pair of gorgeous HD earings for my Birthday from my ole man. I LOVE these and wear them everyday. This week one of the backs came apart.....I contacted HD and was greeted with genuine support . My HD dealer returned to manufacturer and replaced these for me expeditiously with enthusiasm.

By the way, I am a brand new rider with a 250 Virago. Once I am ready to rock on I WILL be shopping at the BEST HD shop around. Brilliant customer service with authentic people!!! Right ON!!!!!

Jannie Burch, Browns Mills, NJ



11/10/18

Stopped in on a whim to look at/try on MC boots and to begin a dialog with the sales dept. about a possible future purchase. Ed Palmer listened and knew exactly what I was looking for and made it possible to move on the purchase sooner rather than later. He spent time with me and answered any and all questions. He showed me some bikes, but ultimately took me directly to the type of bike I was looking for and at a price I could almost handle. We haggled and Ed was patient with me. We reached a tentative understanding subject to trade in evaluation. Next day, John picked up my trade and took it to BRIANS where we reached a final agreement. The entire staff was friendly and helpful. They bent over backwards to accomodate my needs. I cant say enough positive things about the whole experience. I am now the owner of a new to me, but used bike. The folks at BRIANSHD treated me as if I was buying a top of the line new bike. Thanks to each and every staff member I met, including Jorge, Valerie, John, Ed, Mark, Joe, Rich, Lindsay, Nicki, Donna and a few others who I met, but never got their names. My apologies to anyone who I may have missed. I came in based on word of mouth about great service from a brother and a brother-in-law. Great service gets notice and brings in other customers who have heard about the great service. I am one of them. Thanks to all at BRIANSHD.

Tim

Tim Ryan Westampton



5/1/18

Like to Thank Service Manager Doug and Tech Steve for helping a brother who was in town from Panama city Florida for the weekend . Doug was able to his trike in the shop and get it repaired. Thank you.

Bob Crawford, Philadelphia, PA



4/1/18

After 10yrs I was looking for a bike. I saw a bike on the website and started the process. I finally made an appointment but when I got there I was told that the bike was bad. My salesman Matt Liddell showed me another bike and my wife and I were happy with it. Paperwork done got on my bike and back on the road thx Matt for helping us out.

Felix Sanchez, Trenton, NEW JERSEY



3/31/18

The guys are great Ed Palmer is the best Doug also will be buying next bike soon

Dennis Mcilwain, Bensalem, PA



3/25/18

Andre went above and beyond (as always) to ensure I am taken care of - he's always patient and he knows his stuff! Thanks Andre!

Adam Brock, Hamilton, NJ



8/12/17

I wanted to thank all involved on the purchase of our new bike . Our sales person Robert Ellis was great and very helpful. he answered all our questions and concerns and made this one of the most pleasurable experiences in purchasing the bike . The staff there is very friendly and courteous as well from the clothing area and the people helping with the right helmet. Even the service dept when they notice we were purchasing the offered help and advice . From the moment we walked in the door we were greeted by a friendly staff We will make sure we recommend your place to all our friends and of course the people who will be asking where did we get this bike from... Thank you again you can be sure we will only come back to your place

Ottavio Marmora, toms river, NEW JERSEY



7/11/17

I want to thank everyone at Brian's Harley for a great experience! I just purchased a 2003 Wide Glide and absolutely love the bike. Ross was great and was able to help we get into the bike for a price that worked for me. The girls working sales for the motor clothes section are phenomenal. I am sure they won't soon forgot my children running around the store causing a ruckus! Brian's is a great place to welcome you to the Harley Davidson family! Thanks again!!

Rick Keiluhn, Tabernacle, NJ



5/15/17

to brians staff and customers,, i was taking a afternoon ride on sunday, mothers day after all the normal mothers day festivities when my 2017 iron 883 wouldn't start about about 10 miles from my house,, called Brians at 3pm within 1/2 an hour a truck and trailer was there to pick up my bike and drop me off back home.. iv been a business owner for 30 years and i'm a general manager for another company so i know how competitive the business market can be .. you have to go above and behond the call of duty,, and thats exactly what Brians did.. this shows you that Brians knows what it takes to keep customers comming back. this simple act has made me a life long customer.. to Brians and its staff keep up the good work its the little things that count.. rick agabiti president of agabiti jaitorial services inc. and general manager all clean restaurant and janitorial supply inc.

rick agabiti, hamilton, NEW JERSEY



9/1/16

I bought a 2015 Sportster 883 Superlow from Brian's, and I can't tell you how incredibly happy I was with the service in EVERY Department. I felt like home when I walked in (all 7 times!). I love my Harley, I'll never ride anything unless it's a Harley, and it's from Brian's! My Sales Associate was responsible, respectful, and followed up with me at the end of each transaction. That last bit was the most impressive part. I'm truly grateful for the experience. Buy your bike from Brian's, it's the only way to go!

Jordan Bilicki, Southampton, PENNSYLVAN



7/1/16

Brian's is our new Harley store! I was looking to trade in my 2011 883 Sportster for a 2016 Heritage Softail Classic and went to our local Harley dealership which we have visited regularly over the past 5 years and have actually bought 3 motorcycles from only to get in our opinion a lousy deal. The next morning (sat 6/25/16) we decide to drive the 30+ miles to Brian's. We felt welcomed immediately. Practically as soon as we walked in we ran into Dan who is the general manager. He could have just said hello and kept walking but he took the time to get to know us and find out what we were interested in. He introduced us to a salesman Eddie who was also wonderful!! I never felt uncomfortable (being a woman in a mans world lol). Eddie seemed very genuine, honest and easy to talk to. The Finance Manager Nate was also wonderful. They all took very good of us and I left that afternoon with the bike of my dreams! Needless to say whenever we need anything motorcycle related we will be driving the extra 30+ miles to go to Brian's instead of 2 miles to our ex Harley dealer!! Thank you Dan, Eddie and Nate for making it as simple as possible!!

Deborah Vignola, Collingswood, NJ 08107



5/1/16

I was a Barbs customer I bought a 2012 street glide for you guys Rob was my salesman and was amazing you guys have a customer for life thanks again gene.....

gene demers, mantua, NEW JERSEY



1/6/16

Just purchased my 2015 Ultra Limited from Brian's HD.

The experience was a delight. This is my second purchase in 2 years and this one was fun to do.From the moment you walk in the door, until you are riding away, all the employees are friendly

as call you by name.I purchased my new bike from Matt Liddell. Matt took the time to explain what we were doing and

walk me thru the steps of the deal. I met with the finance girl, the sales manager and the parts and service people and they were very friendly.I traded in my 2013 Street Glide and was given a, what I thought was a great price. That made the deal that much sweeter.If your looking to buy your new HD, you gotta go to Brian's.!!Tom Stock

Tom Stock, Willingboro, NJ



10/8/15

Brian's HD did an excellent job from start to finish in the processing and purchasing my new 2015 Ultra Limited motorcycle. Five Star all the way around!!

David English, Lansdale, PA



9/15/15

Brian,Just to let you know I'm from SC. I broke down in your area and called your shop talked to your service manager Nick Celenza. I told him the problem I was having and he said bring it in and they would check it out. This was on a Sunday, brought in at 4:45 When I got there Nick shook my hand, said lets get in and take a look. Not only did they look, but they fixed the problem to boot. My hats off to Nick and Dylan and the rest of your staff. It was a pleasure to meet all of them. You should be proud of all of them. I feel I made some new friends, I hope they did too. Your friend from Piedmont, South CarolinaPaulie Schneider

Paulie Schneider, Piedmont, SC



8/23/15

Again for the third time in less then one year. Ron Small helped me with my purchase of my 2015 Street Glide special. He was very helpful with the purchase. He also installed all the items that I wanted on my new bike. When the time came to pick it up there was rain in the forecast so he loaded the bike up and delivered it right to my house. This was a very smooth transaction. Thank you Ron Small for all your help. Went for my first ride today. 60miles and loving it. That's a great bike. Thanks again. Ed Begley Jr. P.S. Thank you Russ.

Edward Begley, Morrisville, PA



7/16/15

Hello, outstanding service at Brian's!! We enjoyed it so much that we had to stop a second time at our trip.

We started in Dc in june went down to gatlinburg, memphis and Nashville. We started buying riding gear at Brian's at the start and ender up again for some more shopping at the end of the trip. You are the greatest.

Best regards from 15 Norwegians

Jarle Halkinrud Honefoss norway



7/9/15

I wish to thank Jim Binder for taking the time to show me the bike I was interested in during a recent visit to the dealership. Working with Russ Coy, he was able to get me a "bottom line" price quote within minutes, a quote I thought was very

reasonable. (Meaning a *Good Deal*!). Unfortunately I was unable to take advantage of

this opportunity to own the HD motorcycle in question, but I just wanted to thank

the folks there at Brian's for being so friendly and helpful, especially Jim Binder,

who spent much time with me working out the details of pricing and shipping to my

Arizona address. I want Brian to know that he has some really great staff members

working for him in his beautiful dealership.

Thanks again!!

Dennis Truxal, Wickenburg, AZ



4/30/15

Not my first taste of the Harley sweetness, but by far the sweetest to date, ppl are still (if not a little more) as friendly as family, & the overall attitude, & atmosphere is bar none. This was my 1st. experience buying from a dealer and, with my son's help (even tho it took a better part of the whole day) was indeed a never forgetting journey!!! Keep up the fantastic work bothers, & sisters!!!

Jimmy Ellis, Hartly, DE



4/28/15

I have purchased parts and clothing from Brian's before and always received great service and felt appreciated. When we decided to upgrade and purchase a newer used bike, we went to Brian's. They had a large selection to choose from. The salesman Jim Binder was very informative about the services available and answered all questions about the bike. The motorcycle was prepared for delivery in a timely manner and I rode it home the same day. I also appreciated the follow up phone call today from him today, to check and make sure everything was going ok with the bike and if I had any questions. This was a lot better than the service, I got from the other local dealer I purchased my previous Harley from. I would recommend Brian's to family and friends.

Phillip Cox, Southampton, NJ



3/21/15

Exelent customer service, Every time I go to Brian's Harley for parts or even for service i have a great experience with friendly staff, Thanks guys!!!!

Tomas Aponte, Philadelphia, PA



2/1/15

Drove an hour past my local dealer to go there. Amazing amount of stock, friendly people in all parts of the place made us feel welcome .

Got a good deal from Rob & Ron and they are taking care of the problem of getting the bike home in winter for me .

Insurance man on site on a Sunday, he was good also.

Could be better so far.

Bob Turlip, Bound Brook, NJ



12/28/14

It was a real pleasure going to Brian's. Our salesman Matt Liddell was very helpful in helping my wife & I pick out a bike that was best for us. (we are a first time motorcycle buyer). Everyone else from insurance, finance & apparel was also extremely helpful. We look forward to doing business in the future.Sincerely,

Jim & Kathleen Kelly

Jim Kelly, Lansdale, PA



9/3/14

This was the fist time that I ever drove a Harley

Ron Small was great. I talked to him on a Tuesday we set up a appointment for Saturday

I showed up on Saturday at 9:00am Ron Small had me sign some paper work.

We followed him to a large parking lot. He got off the 2014 Ultra Limited

He showed me the controls . He explain the bike very well, then I was off riding and very well handling motor cycle

Ron said drive it around the lot till you feel comfortable.

I went for one ride around the parking lot I was hooked .

The bike was very easy the drive and it handled like a dream.

So we went back to the dealer ship. Ron got on another bike and we were off for a good Cruz

This bike had great power and drove like a dream. It handled like a light bike and road like a cruiser .

I was hook Ron made me a deal. Traded in my 2014 Yamaha v-star that I just bought in May this year with only 1000 miles on it.

I drove home my fantastic first Harley Davidson.

Took my wife for a ride and she loves it also.

I want to thank Ron Small for a great job

And thank Brian's Harley Davidson's for selling me my first big bike. LOVE IT.

Edward Begley, Morrisville, PA



5/25/14

While out for a ride today, my clutch went. I limped into the dealership and went to service. Since it was Memorial Day weekend, I assumed I would have to leave my bike there and get a ride home. The guys in service immediately took my bike in and went to work. At one point two guys were simultaneously working on my bike while the service writer kept me informed. Thanks to all their hard work, I was back on the road within two hours. Thanks!!!

George V



3/17/14

My purchase from Brian's Harley-Davidson was exceptional. I will forward my friends to them based on the personal care that I received with my purchase. The bike came in GREAT shape and was better than I expected. I am so glad i found you on the internet.

Ron Small was my internet sales agent and was great to work with. He was there thru the whole transaction process that made the experience one of the best I've had in a long time. He keeps following up with me on how satisfied I am. This is exceptional service from Ron. Would be glad to buy from you guy's again.

Keep up the great service.

Thank you so much. I am so prowd of my bike.

Gale Brewer

Gale Brewer, moscow, TN



2/12/14

I've been to several HD stores and Brian's is the best.

Harry L Borst, Levittown, PA



1/2/14

This dealer is awesome, definitely made my first time shopping for a harley quick and effortless, customized the bike to my liking and they were extremly flexible with helping me finance it. Awesome service from my salesman, and simon in the parts department.Will keep comming to the dealer for all my harley needs.

elberson garcia, hamilton, NJ



12/28/13

My husband saw his dream bike on line at Brian's Harley-Davidson, Langhorne, PA. We live in Bloomfield New Jersey and from the moment my husband spoke to the salesman Elliot Bailey he offered my husband great customer service to the point that we felt comfortable in

taking our motorcycle on a trailer and drove 2 hours to look at the bike of his dream. Since the moment we arrived Elliot made us feel comfortable.I must say it was a positive experience from dealing with the sales man, sales manager, general manager and meeting the staff by playing a poker game. Everyone greeted us with a smile and made us feel appreciated. At the end of the day my husband had a big smile when he left the dealer with his dream bike! I want to thank everyone at Brian's Harley-Davidson for such a positive experience!

Marian Cortes, Bloomfield, NJ



9/16/13

SWEET BIKE I LOVE IT IT WAS A GOOD CHOICE I WOULD GET A HARLEY HERE AGAIN

david lytle, coaltownship, PA



9/4/13

I've been very disappointed in the past with work done to my bike at different shops. Just had my bike in for the second time at Brian's and both experiences were the best I've had anywhere. The tech only performed what was necessary I know I wasn't ripped off, Mike was very helpful and respectful for this you gained a loyal customer.

john epperson, riverside, NJ



6/6/13

I bought my bike over 6 years ago from Brians. Ed Palmer was salesman and to this day I still get great service from him. I can call him any time with any question or concern and I get his undivided attention. I highly recommend him to anyone that is looking to purchase a motorcycle. He is unbelievably knowledgeable about anything you would ever want to know about motorcycles (of any kind), made sure I was on the right bike for me and above all he was honest and committed to giving me great service. Keep up the great work Ed, I'll be back to see you soon when I'm ready to trade up!

-Anonymous



4/15/13

Since I went down on my 02 Honda CBR600F4i in July 2012, I have been looking for a new set of 2s. I searched all over and one day I was looking online and came across Brian's HD in my own backyard and so I decided to make a visit. Making that visit turned out to be the BEST DECISION I made in my search for a new ride. I am in a MC Club, so being without 2s was like being a fish out of water. Although I had my eyes fixed on a Yami R6, my eyes were pleasing averted to a 2013 HD 883 Iron and I am now a proud HD rider and I'm honored to be in the HD Family!! Brian's was an excellent experience 1,000%!!! Shout out to my salesman, Eliot!!! Great working with you and again THANK YOU!! THANKS to BRIAN'S and THE ENTIRE HD TEAM!!!

Rafael Durant, Levittown, PA



2/20/13

My experience with Brians Harley was exceptional. My purchase was a long distance purchase, the motorcycle I received was more than I expected. Ron Small was honest and was diligent in dealing with my purchase. Ron made multiple phone calls to keep me up to date for the purchase and delivery of my motorcycle.Again thank you

W smith

-Anonymous



1/16/13

ed palmer is great he even help me make a deal when he was

home sick in bed thats great service

robert layton, cherryhihh, NJ



8/7/12

This was my first experience with Brian' HD and they were great. I was very happy with the deal I received on my used but new bike to me. The salesman Ed Palmer even contacted me the next day to make sure everything was in order and walk me thou my HD when i came in to pick it up.. I think I dealt with just about everyone there and it was always about my satisfaction and making sure I find the right bike for me. They wanted to sell me a bike but they also gave me my time to weigh it out in my own mind. The whole process from when I walk into the door till I walk out with my OWN HD was great. Thanks and looking forward to a great relationship with your team and my bike.

Kent Moore

Kent Moore, Dublin, PA



7/6/12

I usually do not take surveys or provide comments about my experiences. This is definitely an exception. Last Sunday (7/1/12) I brought in my '05 Screamin' Eagle Fat Boy for it's 15k service. I did not expect much but an oil change and someone to look over the motorcycle and tell me everything is fine. I am mechanically inclined but in preferred to have a professional look over my ride, see something I might not notice. What I got in return was what seemed like a new ride! I noticed right away there was more responsiveness in every sense of the word. This was not just a look at your ride and take the money like a car service would be. Thanks to the service team and who worked on my ride and but a HUGE smile on my face. Be Safe out There....

Patrick Hogan, Allentown, NJ



5/24/12

My 1st MC purchase was a HD Dyna Street Bob just this year. Ed Palmer was my sales person and was awesome. I never rode a MC before so I figured if Im going to do it, might as well be a Harley. Buy American ride American. Greatest thing I ever done and thanks to Ed and the support staff at Brian's. Five stars all the way. Thanks.

Frank Ratka III, philadelphia, PA



4/2/12

This was my first experience with Brian' HD and WOW!. I was very happy with the deal I received on my new Road King. The salesman Ed Palmer even contacted me the next day to make sure everything was in order. I think I've dealt with just about everyone there and it has always been about my satisfaction. The service department has done a great job from routine to adding my accessory. The parts department has a great selection to choose from as does the clothing department. Thank you to all the people that make up BRIAN'S Harley Davidson.

jim Guiteras, southampton, NJ



I've been a long time and satisified customer of Brians HD. I just purchased my second Harley from Brians; a 2012 Street Glide. On both occasions I dealt with Ed Palmer and both times his experince and knowledge came through to make this another positive event. The team at Brians is always ready to help. Whether it's the parts, sales or service teams the experience is always right. It's great to have a HD dealer that you can trust and appreciates loyal customers. Keep up the good work.

Cosimo De Pinto, Yardley, PA



Every time I come into Brians... everyone is very friendly, everyone. Even before I became a HOG member, I have always had good experiences visiting the store. Although I wish there were more items on sale, the overall value of the clothing and accessories is priced pretty good. Perhaps more customer appreciation events, not just during the holidays, but perhaps once a month, anything, a free item, free lunch, meet and greet. just my thoughts. And- I do hope the dealership can get started on planning the singles meet and greet soon. If you need someone to help organize it or work the event, count me in. Thank you again for all you do. I always feel welcome when I am in there and NOT pressured to buy anything. The lounge area is also a nice place to mingle. Look forward to more events, helping out and eventually getting my license and bike. Ride on, ride safe.

Patti A Sofka, Bensalem, PA



When I went to brians even though I wasn't looking to buy anything all of the salesmen were extremely helpful and answered ever question I had. I went looking to see which bike would be a good fit for me as my first bike and they offered many tips and advice. When I am ready o buy a bike I'm definitely going to brains

Scott , NJ



HONDA 2006 VTX SALE... I just wanted to thank you for making my buying experience so great. I felt as though I was treated with both dignity and respect. I found that to be a refreshing experience to say the least. I am all set to pick the bike up on Wednesday, December 21st. I am leaving early and should arrive around 9:30 AM. I wanted to give you enough notice to prepare the bike for its long journey to NY. I am bringing an enclosed trailer to tow the bike home, but will need some assistance loading. Any help would be greatly appreciated. I look forward to completing my purchase. Thanks again... A grateful customer, James M.

James , NY



THE STAFF AT BRIAN'S WAS EXCELLENT. EVERYONE WAS FRIENDLY, COURTEOUS AND HELPFUL. I TRAVELED A GREAT DISTANCE TO FIND "MY BIKE" AND IT WAS WELL WORTH THE TRIP. I WAS RELAXED AND CERTAIN ABOUT MY DECISION TO PURCHASE. THERE WAS NO PRESSURE AND ALL OF THE STAFF WERE KNOWLEDGEABLE AND TOOK THE TIME TO ANSWER MY QUESTIONS. AS A NOVICE RIDER, I WAS TREATED WITH THE RESPECT THAT A PAYING CUSTOMER DESERVES. IT WAS AS THOUGH I WAS PURCHASING THE MOST EXPENSIVE BIKE IN THEIR STOCK EVEN THOUGH THAT WAS FAR FROM THE CASE. I WOULD RECCOMMEND BRIAN'S HD TO ANYONE WHO WAS IN THE MARKET FOR A QUALITY BIKE.

JAMES MASKELL, SAUGERTIES, NY



I purchased a 2012 fatboy your staff treated me great from the salesmen to the insurance guy to the guy who delivered the bike i will back to purchase other products for the bike and also gear for myself Thanks Bob Layton

robert layton, cherryhill, NJ



I recently bought a 2012 XL883N from Brian's HD and I recieved excellent service and they all had great attitudes. I enjoyed my experience and have no complaints

Justin Plunkett, Philadelphia, PA



Our sales person in the motorclothes department Vivian was excellent. She was a huge help with my Wife picking out clothing. She went above and beyond. She made the experience that much more enjoyable.

William Fullmer, Wilmington, DE



Ahoy : All brothers and sisters I've got my new Harley Davidson Heritage Softail Classic and I am extremely pleased. Brian's Harley Davidson has once again earned by business with the 1st class Sales And Service that I was shown during my search for the perfect Bike for me. I visited 9 other Harley Davidson Dealerships in Delaware, Maryland, Virgina, New jersey and Pennsylvania and Brian's out classed all the other competitors. Over the years I have purchased Harleys in Tennessee , Florida , Delaware ( were I live ) and for a second time Pennsylvania. Dennis Ritz My Salesman was patient and able to listen to my personal wants and needs as we shopped for my new bike. He explained the different motorcycle features on many bikes and showed me how they would help or hurt my personal situation. Most importantly, when he made a promise he kept his word. He personally took me on a demo ride. And before the ride was over I knew I was on the bike that I was going to buy and take home. He also made promises about changes that the service department could make on my bike to accommodate my personal riding situation and Brian's followed though on those commitments. Gm Dan McCarthy has, since I first met him. Always remembered me and treated me with great respect. And He has gone out of his way to make sure I knew, that if there was anything he or Brian's Harley Davidson could do to help make my ( 110 mile drive from my home in Camden Delaware ) worthwhile.They would do it. He has always respected my business and continues to earn it each time I show up. Every manager, and service and sales associates That I've met at Brian's Harley Davidson have treated me like I was one of the family. And that I could ask them for help and it was their pleasure to help me. They like what they are doing and it shows. Ride On

Thomas Baird, Camden, DE



I am very happy with the bike that i bought and everybody was nice and spent time with me and my wife until we walked out the door with our bike thanks to everyone at BRIAN'S and i would do it agian when I am ready for my next bike

William Charles, Bordentown, NJ



The mechanics at Brian's always do an outstanding job. Great service department! Michael Taranto Hatboro, PA

michael taranto , hatboro, PA



Great experience all-around. After finding the exact bike I was looking for online, I traveled 1.5 hours to purchase it and it was well worth it. Thanks. Phil Holcomb

Phil Holcomb, Brick, NJ



With out a doubt the best Harley-Davidson dealer and service. Service dept., manager, and staff went out of their way to get me back on the road after being broke down. All staff stayed after work hours to keep me from being stuck in my travels. Only complaint is that they are so far away from where I live. Thanks again guys - your a pride to your profession!

Keith Farren, York Haven, PA



I recently traded my Sportster and bought a 2004 Road King Custom from Brian's. Even though I live almost 2 hours away, I went to Brian's because they had the bike I wanted for the best price. Dan in Sales did a great job, and everyone was very friendly and helpful. Nick, the Parts Manager, was extremely helpful with sorting out an issue I had with a set of grips. I highly recommend Brian's to anyone looking for a Harley-Davidson or Buell motorcycle. These guys are real professionals. Thanks for helping me get an excellent ride.

-Anonymous



very impressive dealership / show room. all staff were courteous and friendly. thanks for a pleasant purchase and i look forward to years of great service with your dealership.

mark beach, bedminster, NJ



Great experience buying an 07 night train from Brians. Very helpful and curtious staff. Even though 2 hrs away i would recommend Brians to anyone. 5 star service. Ed P was very very helpful with the buying process. I will definately make the trip back! Keep up the good work!

John Reed, Middleport, PA



This was my First Harley. From the moment I walked into the dealership I knew what I was getting myself into. The place looked great bikes and chrome everywhere... It was great! Everyone from the receptionists, to my salesman, to the demo driver, to the managers were all very helpful, nice, and knowledgable. I went in on a friday thinking i would get any kind of bike to coming back saturday knowing exactly what I wanted. Although I would not recomend buying on a saturday due to how busy the place is. I would recomend Brians to anyone thinking about buying a Harley or Buel. Great staff and atmosphere.

Matt Bean, Bensalem, PA



I would like to take this opportunity to reflect on my recent purchase at Brian's Harley Davidson. I too am a business owner and I have spent over 40 years in the retail business, always striving to satisfy my customers and clients. In this day and age we have all come to tolerate and even expect, less than an enjoyable buying experience. Some people even write letters and complain about it. I have found that very few take the time to write when they are satisfied. You may consider me the exception to this rule. I have been dealing with Brian's for several years, mainly for parts and service. My four previous Harleys have all been used and purchased from private sellers. My fifth Harley, a 2010 Black Ultra was recently purchased from your dealership and I was able to experience the full treatment the buyer of a new motorcycle, at your dealership, is afforded. From the first greeting I received from Ed Palmer, the polite and fair negotiating handled by Dan Stites, and the meeting of all the department managers....the entire buying experience was very enjoyable. After the sale, Ed took all the time necessary to explain all of the bike's functions and acted more like an an old friend as opposed to a "salesman". Of course, none of this happens in a vacuum, and I know that Dan Mccarthy and of course Brian himself are the captains of the ship. I have already told my family and friends how impressed I was with the treatment I received, and will continue to sing your praises. Happy Holidays to all of you and safe riding. Sincerely, Steve R.

Steve Rachlin



I just wanted to thank Dan McCarthy and Dennis Ritz on my recent purchase they went way beyond to make my wife and myself feel very comfortable. And that just helped on the final outcome, which was buying a Ultra Classic. Again Thanks. Loyal customers Bill and Michelle

Bill S, Bensalem, PA



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